📬 Support & assistance

Need help? We are here for you. We respond to all requests within 24 business hours (usually much sooner).

📧

Write to us directly: we reply within 24 business hours.

❓ Support FAQ

How do I delete my account?

From the menu with your name open Privacy and choose "Delete permanently". Your account and data are deleted straight away and cannot be recovered: if you want a copy, download your data from the same page first.

I don't receive verification/notification emails?

Check your spam folder. Add info@trymoneyflow.com to your address book. If it still doesn't arrive, contact us by email.

How does the PRO free trial work?

After two weeks of recorded transactions (straight away if you import your bank statement with its history) MoneyFlow gives you 30 days of PRO, no card needed. At the end you go back to the free plan unless you choose to subscribe; if you subscribe during the trial you only pay once it ends.

Can I use a currency other than the euro?

Yes. In the app, choose the currency next to the language: euro, US dollar, pound sterling, yen, yuan, ruble, Saudi riyal or UAE dirham. Changing the currency does not convert amounts already recorded: it only changes how they are displayed.

I have a suggestion for a new feature

We love feedback! Write to us via email with subject "SUGGESTION" and we will evaluate it with the development team.

🔒 Security and privacy — Our support team will never ask for your password. Never share your credentials with anyone.